Terms and conditions

These terms and conditions (the "Terms") govern the contracting and use of the VERIX service, provided by THEPINEAPPLE CORPORATION, S.L. ("VERIX" or the "Provider"). By registering for or subscribing to the service, the user accepts these Terms in full.

1. Service description

VERIX is a SaaS business management platform (ERP) that includes invoicing, accounting, HR and payroll, tax (AEAT), banking (PSD2), CRM and an AI assistant (ARIA). The service is delivered over the internet and requires no local installation.

2. Registration and account

Users must provide accurate information and keep it up to date. They are responsible for the confidentiality of their credentials and for all activity carried out from their account. VERIX may suspend accounts that breach these Terms.

3. Plans, pricing and billing

• Current prices are published on the plans page and are stated excluding VAT unless otherwise indicated.
• Billing is monthly and renews automatically unless cancelled.
• Upon registration, the account has a free trial period of 30 days. Anyone who validly joined the VERIX waitlist before September 15, 2026 and registers with the same email address has a free trial period of 90 days. When the trial period ends, the account continues on the basic plan and keeps its data.
• The Provider may change prices with at least 30 days' notice.

4. Cancellation and right of withdrawal

Users may cancel their subscription at any time; cancellation takes effect at the end of the current billing period. Where consumer regulations apply, users have the right of withdrawal under the conditions provided by law.

5. User obligations

Users undertake to use the service lawfully, not to infringe third-party rights, and not to reverse engineer, resell or abusively overload the platform.

6. Availability and support

The Provider will aim for continuous availability of the service, notwithstanding interruptions for maintenance or force majeure. Applicable service level commitments (SLA) will be detailed, where relevant, in the contracted plan.

7. Data protection and confidentiality

The processing of personal data is governed by the Privacy Policy. VERIX acts as a data processor for the data the user adds to the platform and applies security measures in accordance with Article 32 of the GDPR. User data is not used to train AI models.

8. Limitation of liability

To the extent permitted by law, the Provider's liability is limited to the amount paid by the user in the 12 months prior to the event giving rise to the claim. VERIX does not guarantee specific tax or accounting outcomes: final decisions rest with the user or their advisor.

9. Changes to the Terms

The Provider may update these Terms by reasonable means. Continued use of the service after they take effect implies acceptance of the new version.

10. Governing law and jurisdiction

These Terms are governed by Spanish law. The parties submit to the courts of Alcobendas (Madrid), save for any mandatory consumer jurisdiction.